This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

Firefox 75,76 causing BSOD

  • 4 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 20 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย sk54720

sk54720
sk54720
more options

Hello, 


   I updated Firefox 72 to 75 recently , now its causing random BSOD every other day ... Its the Driver IRQL bsod

Im using nvidia gtx 1080 and i suspect its due to hardware acceleration..

There are no crash reports generated by firefox when it bsod's....

what can i do to fix this ?

Thanks

Hello, I updated Firefox 72 to 75 recently , now its causing random BSOD every other day ... Its the Driver IRQL bsod Im using nvidia gtx 1080 and i suspect its due to hardware acceleration.. There are no crash reports generated by firefox when it bsod's.... what can i do to fix this ? Thanks

การตอบกลับทั้งหมด (4)

TyDraniu
TyDraniu
  • Top 10 Contributor
more options

It's more like the last windows update to blame.

https://answers.microsoft.com/en-us/windows/forum/all/cumulative-updates-may-12th-2020/3a51c803-1114-4551-bca2-e5a610900f52?LastReply=true&auth=1&page=1

sk54720
sk54720 เจ้าของคำถาม
more options

I dont enable windows update ......im still on 18362.387

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you look at the Windows Event logs ?

sk54720
sk54720 เจ้าของคำถาม
more options

Event logs show usual kernel power critical error 41 due to the bsod...