This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Problem with synchronization

  • 1 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 7 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย ARMAN KHAN

more options

Hello, I have a problem with synchronization. I installed Firefox on the new system and logged in to Firefox Sync, it does not restore my data. My system windows 10 end Firefox 78.0b3.

Thanks Greetings

Hello, I have a problem with synchronization. I installed Firefox on the new system and logged in to Firefox Sync, it does not restore my data. My system windows 10 end Firefox 78.0b3. Thanks Greetings

วิธีแก้ปัญหาที่เลือก

hello....

To restore this data:

On the desktop you should see a folder called ''Old Firefox Data' open it and copy all the data by highlighting and selecting everything in that folder, then right click and select copy. Now open FIrefox. Head on over to about:profiles by typing it in your URL bar. Click on the Open Folder button under the Local Directory, not root. Then right click when inside the new profile folder and select paste. 'Then restart Firefox. You should now have all your previous bookmarks, and data back.

If this solved your problem, mark as solution.

thank you

อ่านคำตอบนี้ในบริบท 👍 0

การตอบกลับทั้งหมด (1)

more options

วิธีแก้ปัญหาที่เลือก

hello....

To restore this data:

On the desktop you should see a folder called ''Old Firefox Data' open it and copy all the data by highlighting and selecting everything in that folder, then right click and select copy. Now open FIrefox. Head on over to about:profiles by typing it in your URL bar. Click on the Open Folder button under the Local Directory, not root. Then right click when inside the new profile folder and select paste. 'Then restart Firefox. You should now have all your previous bookmarks, and data back.

If this solved your problem, mark as solution.

thank you