Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

How do we get another option for "unable launch older version on profile" dialog window.

  • 1 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย sfhowes

shamusmcb
shamusmcb
more options

I have gotten this "unable launch older version on profile" error dialog several times, but what frustrates me is that the dialog window only offers 2 options: exit or create a new profile. I don't want to either. I want to upgrade Thunderbird to the current version and use my existing profile (which is on a mapped drive shared by multiple laptops). [And it's so picky, one system was on Thunderbird 68.9.0 and the other 68.1.x. We are talking about tenth version changes].

There was a workaround: create a new profile, blow away all the stupid prompts for accounts etc (I really don't want a new profile), upgrade Thunderbird, close Thunderbird, open Thunderbird using my existing (and forwarded versioned profile). But what a painful work around for nothing my fault.

Sorry, just had to vent.

I have gotten this "unable launch older version on profile" error dialog several times, but what frustrates me is that the dialog window only offers 2 options: exit or create a new profile. I don't want to either. I want to upgrade Thunderbird to the current version and use my existing profile (which is on a mapped drive shared by multiple laptops). [And it's so picky, one system was on Thunderbird 68.9.0 and the other 68.1.x. We are talking about tenth version changes]. There was a workaround: create a new profile, blow away all the stupid prompts for accounts etc (I really don't want a new profile), upgrade Thunderbird, close Thunderbird, open Thunderbird using my existing (and forwarded versioned profile). But what a painful work around for nothing my fault. Sorry, just had to vent.

วิธีแก้ปัญหาที่เลือก

Start TB from the command line like this: Win+R, type thunderbird.exe -p --allow-downgrade That will launch Profile Manager where you can select a profile that has previously been opened in a newer version.

อ่านคำตอบนี้ในบริบท 👍 2

การตอบกลับทั้งหมด (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

วิธีแก้ปัญหาที่เลือก

Start TB from the command line like this: Win+R, type thunderbird.exe -p --allow-downgrade That will launch Profile Manager where you can select a profile that has previously been opened in a newer version.