This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

If use add-on, FIREFOX shut down after a few minutes. Only [SAFE MODE] can be used.

  • 1 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 13 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย cor-el

more options

If use add-on, FIREFOX shut down after a few minutes. Only [SAFE MODE] can be usable.

Version : 79.0 and 78.0.2

If use add-on, FIREFOX shut down after a few minutes. Only [SAFE MODE] can be usable. Version : 79.0 and 78.0.2

การตอบกลับทั้งหมด (1)

more options

Does Firefox crash (i.e. you see the crash reporter) or does Firefox simply close ?


You can try to disable hardware acceleration in Firefox.

Close and restart Firefox after modifying the setting for changes to take effect.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.


You can create a new profile as a quick test to see if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.