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New Firefox for Android will not open

  • 2 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 6 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย rickrcooper

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I have installed the new Firefox for Android onto my phone; however, when I try to open it nothing happens. Tap Firefox icon, screen goes blank for a couple of seconds then goes back to the home screen. The default browser has been set to 'Firefox'. I have uninstalled Firefox, reloaded; but, the same result. After loading the program and setting the default browser to Firefox, the phone is shut down and restarted, again Firefox will not load and run. Did not have this problem with the previous version of Firefox. This is a new problem with the new updated version of the program. Your help would be greatly appreciated. Thanks. Rick Cooper.

I have installed the new Firefox for Android onto my phone; however, when I try to open it nothing happens. Tap Firefox icon, screen goes blank for a couple of seconds then goes back to the home screen. The default browser has been set to 'Firefox'. I have uninstalled Firefox, reloaded; but, the same result. After loading the program and setting the default browser to Firefox, the phone is shut down and restarted, again Firefox will not load and run. Did not have this problem with the previous version of Firefox. This is a new problem with the new updated version of the program. Your help would be greatly appreciated. Thanks. Rick Cooper.

การตอบกลับทั้งหมด (2)

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Hi Rick

What version of Android is installed on the device that you are trying to use Firefox for Android on?

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Hi Seburo Android version 6. Kernel version 3.18.19+ asd@asd-B85M-DS3H-A #2. Thanks for helping. Rick