We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Saving Sent Messages

  • 4 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย knibbo2004

more options

I've recently upgraded to the latest version of Thunderbird, but see that none of my "Sent" messages is appearing in the "Sent" folder. I've also noticed that if I save something as a "Draft" that doesn't seem to get saved either, so I'm guessing that the settings within the "Copies & Folders" section of the Account Settings maybe wrong. I have a tick in the box to automatically save copies of sent messages in the "Sent" folder so that part is okay. The name of the Sent folder in the box following the tick is simply my email address - no directory levels or anything like that - just my email address. Help would be greatly appreciated, please.

I've recently upgraded to the latest version of Thunderbird, but see that none of my "Sent" messages is appearing in the "Sent" folder. I've also noticed that if I save something as a "Draft" that doesn't seem to get saved either, so I'm guessing that the settings within the "Copies & Folders" section of the Account Settings maybe wrong. I have a tick in the box to automatically save copies of sent messages in the "Sent" folder so that part is okay. The name of the Sent folder in the box following the tick is simply my email address - no directory levels or anything like that - just my email address. Help would be greatly appreciated, please.

การตอบกลับทั้งหมด (4)

more options

Is this an IMAP or POP account?

more options

I've just looked and it's POP

more options

Create a folder under your account and call it Sent Items. Change settings so that sent items get saved in this folder. Try sending a message and see if it's copied there.

more options

Thanks for that. I don't think I did exactly what you suggested as I couldn't seem to add the Folder as the place to send it. However, when trying to do it, I spotted in the Copies and Folders section of the Account settings, if I clicked on "Other" for saving Sent files, then clicked on onto the drop down menu after the box "Sent on Local Folders", the n hovered over the box "Local Folders" that appeared, another Drop Down appeared. Amongst the items in the Drop Down list was "sent". So I clicked on that, tested it and it works. I have the same problem with Draft files too and one of the items in the drop down list "Drafts" so I bet that one too.

Not quite what you suggested but nevertheless, you put me in the right direction and helped so it, so greatly appreciated! Thanks!