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Help needed: Can not install the Enigmail add-on

  • 1 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 12 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Matt

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Hello community,

it's about installing the Enigmail add-on in Thunderbird. Although I restarted my computer, in the right corner of the Enigmail-Heading stands written: "Requires restart". And when I click the button "+ Add to Thunderbird" there will be a pop-up that says: "The add-on could not be installed because it does not match the add-on Thunderbird expected."

Any idea how I can solve this problem? Thanks in advance!

Hello community, it's about installing the Enigmail add-on in Thunderbird. Although I restarted my computer, in the right corner of the Enigmail-Heading stands written: "Requires restart". And when I click the button "+ Add to Thunderbird" there will be a pop-up that says: "The add-on could not be installed because it does not match the add-on Thunderbird expected." Any idea how I can solve this problem? Thanks in advance!

เปลี่ยนแปลงโดย PedroTf เมื่อ

การตอบกลับทั้งหมด (1)

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are you using the current V78? if so enigmail has been replaced with an inbuilt end to end encryption. SO you do not install enigmail, just import the keys.