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Spam messages not being transferred th Thunderbird

  • 4 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 16 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Matt

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The Subject says it all. I receive email via AT&T and use Thunderbird reader. Recently discovered that messages in AT&T Spam folder are not being transferred to Thunderbird Junk folder. This is a pain in the neck because AT&T puts non-spam emails in their Spam folder and I have to keep going to their email site to check for non-spam msgs. Contacted AT&T support. Surprise - they blamed Thunderbird. Is it possible to get the AT&T Spam emails transferred to Thunderbird?

The Subject says it all. I receive email via AT&T and use Thunderbird reader. Recently discovered that messages in AT&T Spam folder are not being transferred to Thunderbird Junk folder. This is a pain in the neck because AT&T puts non-spam emails in their Spam folder and I have to keep going to their email site to check for non-spam msgs. Contacted AT&T support. Surprise - they blamed Thunderbird. Is it possible to get the AT&T Spam emails transferred to Thunderbird?

วิธีแก้ปัญหาที่เลือก

If AT&T is moving messages to the Spam/Bulk folder at the mail server end, they are not going to be shown in TB if the account is POP, since POP only downloads the Inbox. If the account is IMAP, the Spam/Bulk folder, and other folders, can be subscribed and displayed in TB.

http://kb.mozillazine.org/Convert_a_POP_account_to_a_IMAP_account

https://www.att.com/support/article/dsl-high-speed/KM1010523/

If you switch to IMAP, use a secure mail key in place of the account password, as explained in the att.com article.

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การตอบกลับทั้งหมด (4)

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Depends... IMAP accounts will place Yahoo spam messages into the "bulk mail" folder. POP mail accounts will never see the spam because Yahoo do not offer it for download. (For you convenience I am sure)

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Thank you for your reply, unfortunately, I don't understand it. I have a POP account and it does receive emails it marks as spam which are, as I said, displayed in the AT&T email account. I understand your response to say that spam would not be displayed. The problem is that the emails marked as spam are either not being transferred by AT&T to Thunderbird or Thunderbird is not accepting them. I was hoping there might be some way to get the marked spam displayed in Thunderbird.

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วิธีแก้ปัญหาที่เลือก

If AT&T is moving messages to the Spam/Bulk folder at the mail server end, they are not going to be shown in TB if the account is POP, since POP only downloads the Inbox. If the account is IMAP, the Spam/Bulk folder, and other folders, can be subscribed and displayed in TB.

http://kb.mozillazine.org/Convert_a_POP_account_to_a_IMAP_account

https://www.att.com/support/article/dsl-high-speed/KM1010523/

If you switch to IMAP, use a secure mail key in place of the account password, as explained in the att.com article.

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Wrangler53 said

I was hoping there might be some way to get the marked spam displayed in Thunderbird.

Use IMAP instead of POP. Or get a responsible email provider (Yahoo has had serious issues since Verizon bought them)