This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Thunderbird not downloading e-mails except one over & over

  • 4 การตอบกลับ
  • 2 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย sarakafirestar7

more options

My Thunderbird suddenly has suddenly stopped downloading my e-mails. Nothing updated or happened to cause it that I can think of. It says downloading 1 of 31 e-mails, but only seems to download 1, the same e-mail over & over again. So, it's only downloading multiple copies of the same 1 e-mail, but none others come through at all. I checked my Gmail where I'm having them transferred from & it is still downloading there. I tried updating to newer version (78.6.1) to see if that would help, but it's still doing the same thing. Thunderbird at the same time all this started happening also completely stopped checking another Gmail account that I have, saying the password is incorrect on that one even though it's the same as before.

My Thunderbird suddenly has suddenly stopped downloading my e-mails. Nothing updated or happened to cause it that I can think of. It says downloading 1 of 31 e-mails, but only seems to download 1, the same e-mail over & over again. So, it's only downloading multiple copies of the same 1 e-mail, but none others come through at all. I checked my Gmail where I'm having them transferred from & it is still downloading there. I tried updating to newer version (78.6.1) to see if that would help, but it's still doing the same thing. Thunderbird at the same time all this started happening also completely stopped checking another Gmail account that I have, saying the password is incorrect on that one even though it's the same as before.

วิธีแก้ปัญหาที่เลือก

log into your mail provider using a browser. go to the spam folder and empty it. then try Thunderbird again.

The cause is a corrupt email your anti virus can not cope with. so downloads never complete, only start over and over.

อ่านคำตอบนี้ในบริบท 👍 1

การตอบกลับทั้งหมด (4)

more options

วิธีแก้ปัญหาที่เลือก

log into your mail provider using a browser. go to the spam folder and empty it. then try Thunderbird again.

The cause is a corrupt email your anti virus can not cope with. so downloads never complete, only start over and over.

more options

Yes, thank you. I went into Gmail & deleted that e-mail & it's now letting the other mail through. My other e-mail it still is not checking though & is insisting the password is wrong, but at least 1 thing down.

more options

Well what is the other account? Might as well try and fix it all. Do you have a VPN? What anti virus are you using?

more options

Got it figured out, thank you.