This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Printer Pop Up Screen Unuseable

  • 2 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 8 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Jonathan Watt

more options

I am trying to print from a web page, and the print pop up screen changed to something weird today. This pop up screen is completely useless as it will either print gigantic or microscopic regardless of the settings. Is there a method for going back to what actually worked?

I am trying to print from a web page, and the print pop up screen changed to something weird today. This pop up screen is completely useless as it will either print gigantic or microscopic regardless of the settings. Is there a method for going back to what actually worked?

การตอบกลับทั้งหมด (2)

more options

Hi, there is a scaling section of the new print experience overlay -- are these controls not working properly? Make sure to choose your printer first, because Firefox stores scaling and margin settings for each individual printer.


Firefox 85-86 has a preference to switch back to the classic print experience if necessary. Here's how you use it:

(1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button accepting the risk.

(2) In the search box in the page, type or paste tab_mo and pause while the list is filtered

(3) Double-click the print.tab_modal.enabled preference to switch the value from true (new experience) to false (classic). That should look like this after the change:

You can switch back and forth any time.

more options

When you say "will either print gigantic or microscopic", can you clarify if the sizing issue is with the print preview (what you see on your screen) or only with the print output (what comes out of your printer)? Either way, this sounds concerning.