This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Problems downloading Firefox Browser

  • 3 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 2 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย tmurrayeast10th

more options

I downloaded the Firefox browser and ran the program. The homepage does not bring me to the New Tab page, but instead keeps bringing me to the page to download the browser. I've done it more than 6 times and still get the same result.

I downloaded the Firefox browser and ran the program. The homepage does not bring me to the New Tab page, but instead keeps bringing me to the page to download the browser. I've done it more than 6 times and still get the same result.

วิธีแก้ปัญหาที่เลือก

Fixed it. Just had to hit "restore defaults" for home page. Thanks.

อ่านคำตอบนี้ในบริบท 👍 0

การตอบกลับทั้งหมด (3)

more options

Hi, tmurrayeast

You can guide yourself in the following articles:

  • For Windows:

https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-windows

  • For Linux:

https://support.mozilla.org/en-US/kb/install-firefox-linux

  • For Mac

https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Tell me if it solves your problem :)

more options

I did follow this article, but it hasn’t worked. I always used Firefox, but had Google set as the default browser. I just wanted to switch it to the Firefox browser. The home page, however, keeps directing me to download the Firefox browser, but the “New Tab” page never comes up for me to browse.

more options

วิธีแก้ปัญหาที่เลือก

Fixed it. Just had to hit "restore defaults" for home page. Thanks.