This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Over accumulation of data in external harddrive.

  • 3 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 8 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Wayne Mery

more options

My external harddrive back up has accumulated over 2 terabytes of trash, drafts, and inbox in something called mobile.charter.net. Email on my computer is cleaned of all these files. How do I stop this accumulation and can I delete all the files?

My external harddrive back up has accumulated over 2 terabytes of trash, drafts, and inbox in something called mobile.charter.net. Email on my computer is cleaned of all these files. How do I stop this accumulation and can I delete all the files?

การตอบกลับทั้งหมด (3)

more options
more options

Thank you for your reply. I know how to delete emails and have done so.

My question is why have I accumulated so many emails in mobile.charter.net on my external hard drive and can I delete them without a problem.

There is no folder on my computer in the Thunderbird Folder with the name mobile.charter.net.

more options

> My external harddrive back up has accumulated over 2 terabytes of trash, drafts, and inbox in something called mobile.charter.net.

It sounds like you changed "local storage" location of mobile.charter.net in your thunderbird profile server settings to point to this external storage - a non-default configuration. Please confirm that is the case.

It would be helpful if you would screen shot the directory information showing file names, size, date, etc