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Unwanted TB flders cannot be removed

  • 1 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Matt

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I'm running TB 78.13.0 on a macbook. For some reason system folders such calendar-data and cert8.db appear in the email account as sub-folders - see image 'Unwanted folders Screenshot 2021-08-22 at 23.06.54'. If I delete these sub-folders they are moved into the Trash (Deleted folder) but instantly reappear. Moreover the deleted items cannot be removed from the Trash - see image 'Deleted folders Screenshot 2021-08-22 at 23.09.31 '.

I'm running TB 78.13.0 on a macbook. For some reason system folders such calendar-data and cert8.db appear in the email account as sub-folders - see image 'Unwanted folders Screenshot 2021-08-22 at 23.06.54'. If I delete these sub-folders they are moved into the Trash (Deleted folder) but instantly reappear. Moreover the deleted items cannot be removed from the Trash - see image 'Deleted folders Screenshot 2021-08-22 at 23.09.31 '.
ภาพหน้าจอที่แนบมา

วิธีแก้ปัญหาที่เลือก

close Thunderbird and delete the foldertree.json file from the profile folder and restart.

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การตอบกลับทั้งหมด (1)

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วิธีแก้ปัญหาที่เลือก

close Thunderbird and delete the foldertree.json file from the profile folder and restart.