This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

the Firefox browser cannot access google.com

  • 1 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย JP

more options

MacOS Big Sur, when using the "Clash for window" software to open the system proxy, the Firefox browser cannot access google.com, but other websites can be accessed

MacOS Big Sur, when using the "Clash for window" software to open the system proxy, the Firefox browser cannot access google.com, but other websites can be accessed

การตอบกลับทั้งหมด (1)

more options

Things to try include: 1. Clearing your DNS server settings ( s e r v e r g u y . c o m / k b / c h a n g e - d n s - s e r v e r - s e t t i n g s - m a c - o s / ). 2. Clearing your /etc/hosts file. You can prepend lines with '#' to comment them out 3. Checking your system firewall by going to Apple menu > System Preferences, click Security & Privacy, then click Firewall. Make sure that outgoing connections are not being blocked. 4. Changing Firefox's proxy settings by visiting 'about:preferences#general', opening Network Settings, and clicking 'No proxy'. 5. Reinstalling aforementioned antivirus software.