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Bookmark recovery in new device

  • 1 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 5 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Paul

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Hi there! I recently purchased a new computer. I tried to sync my bookmarks by logging into my FF account. But I can not find my bookmarks. I no longer have my old computer. I have tried to find a solution here but I was not able to find a previous article on this. Is there a way I can recover my bookmarks? Many thanks.

Hi there! I recently purchased a new computer. I tried to sync my bookmarks by logging into my FF account. But I can not find my bookmarks. I no longer have my old computer. I have tried to find a solution here but I was not able to find a previous article on this. Is there a way I can recover my bookmarks? Many thanks.

วิธีแก้ปัญหาที่เลือก

Hi

Thank you for your question about the Firefox Sync service.

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.

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วิธีแก้ปัญหาที่เลือก

Hi

Thank you for your question about the Firefox Sync service.

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.