This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

sending errors continue with 91.3.0

  • 3 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย christ1

more options

Hi,

This problem partly began with the update to 91.2.0 and has changed somewhat with 91.3.0

91.2.0 Pressing send button or ctrl-enter + enter *erratically* results in the message being sent or the message not being sent (and the compose window remaining open). Pressing send one or more further times eventually results in the message being sent. I have seen no discernible pattern about what triggers a successful send.

91.3.0 The frequency of the not-really-sending behavior has decreased, but it still occurs on occasion. In addition, after every *successful* send, I get the following error message: "Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) XXXXX.XXXXX.com timed out. Try again." [Xs added by me] Yet the message sends (so the error is wrong - I can check via the web interface for my email server), and the message is copied to the Sent folder as it is supposed to.

Any ideas on what could be causing this?

Hi, This problem partly began with the update to 91.2.0 and has changed somewhat with 91.3.0 91.2.0 Pressing send button or ctrl-enter + enter *erratically* results in the message being sent or the message not being sent (and the compose window remaining open). Pressing send one or more further times eventually results in the message being sent. I have seen no discernible pattern about what triggers a successful send. 91.3.0 The frequency of the not-really-sending behavior has decreased, but it still occurs on occasion. In addition, after every *successful* send, I get the following error message: "Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) XXXXX.XXXXX.com timed out. Try again." [Xs added by me] Yet the message sends (so the error is wrong - I can check via the web interface for my email server), and the message is copied to the Sent folder as it is supposed to. Any ideas on what could be causing this?

การตอบกลับทั้งหมด (3)

more options

What is your anti-virus software?

What is the size of your Sent folder?

more options

Antivirus: TrendMicro, with exclusion set for my TBird profile folder Sent folder: Gigantic... am detaching attachments and then archiving it

more options

Try to start Windows 10 in safe mode with networking enabled.

Does the problem go away?