This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

junk mail

  • 1 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 8 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย david

more options

I keep having Thunderbird put emails from a realty company in the Junk Mail folder. I have the company in all of my address books, I have a filter made from the sender instructing Thunderbird to put emails FROM this sender into my inbox, and have "Marked as Not Junk" easily over a hundred times. Yet it still keeps putting them in the junk folder. What also confuses me is that I have two accounts. One from my ISP, and one gmail account. I get emails from this sender sent to both accounts, and the gmail one leaves the messages in my inbox. It's only the one from my ISP that puts it in the junk folder.

I keep having Thunderbird put emails from a realty company in the Junk Mail folder. I have the company in all of my address books, I have a filter made from the sender instructing Thunderbird to put emails FROM this sender into my inbox, and have "Marked as Not Junk" easily over a hundred times. Yet it still keeps putting them in the junk folder. What also confuses me is that I have two accounts. One from my ISP, and one gmail account. I get emails from this sender sent to both accounts, and the gmail one leaves the messages in my inbox. It's only the one from my ISP that puts it in the junk folder.

การตอบกลับทั้งหมด (1)

more options

It seems your ISP's spam filter is doing this. I suggest checking their settings.