This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Ctrl+(LEFT)Shift+P doesn't open a private window

  • 4 การตอบกลับ
  • 2 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Terry

more options

Right shift does work and opens a private window, but left shift does not.

The issue persists in safe mode/troubleshoot mode. I don't have permanent private browsing mode on. I can still open private windows by clicking on the "New private window" option, if that's of concern.

Troubleshooting data is attached.

Thanks for any help!

Right shift does work and opens a private window, but left shift does not. The issue persists in safe mode/troubleshoot mode. I don't have permanent private browsing mode on. I can still open private windows by clicking on the "New private window" option, if that's of concern. Troubleshooting data is attached. Thanks for any help!

การตอบกลับทั้งหมด (4)

more options

Does the left shift key work in other applications?

more options

Yes, it works fine in chrome & edge. It also works while typing, gaming, etc

more options

.....

เปลี่ยนแปลงโดย jonzn4SUSE เมื่อ

more options

ctl+shft(left)+p works here as does ctl+shft(right)+p so something is wrong