This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Help with Bookmarks

  • 3 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 2 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย jscher2000 - Support Volunteer

more options

I uninstalled and reinstalled firefox because it kept crashing. Now my bookmarks are gone. How can I get them back?

I tried to backup my computer to an earlier date but wasn't successful.

Thanks, Theresa

I uninstalled and reinstalled firefox because it kept crashing. Now my bookmarks are gone. How can I get them back? I tried to backup my computer to an earlier date but wasn't successful. Thanks, Theresa

การตอบกลับทั้งหมด (3)

more options

You can try to restore them by clicking on the top right drop down menu > Bookmarks > Manage bookmarks > Import and Backup > Restore > Select the date where you would like to restore

As Firefox automatically creates a backup for your bookmarks regularly, you should be able to see it.

Additionally, you can also sign in to Firefox to sync your bookmarks, history, tabs, passwords, add-ons and settings by clicking on the top right drop down menu > Sign In

เปลี่ยนแปลงโดย tlim1 เมื่อ

more options

You may have a folder of old Firefox data on your desktop (in which case see the first article below). Otherwise, the second article may help.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update

more options

Hi Theresa, how did you do this:

tagd125 said

I tried to backup my computer to an earlier date but wasn't successful.

If it was a Windows "system restore" please pause since that can make things worse, and we can describe how to investigate what Windows did.

If it was using separate backup software, does that software include the ability to see a list of the backed up files to see what is in the backups?