This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

When deleting full page email, Thunderbird opens previous email ?

  • 12 การตอบกลับ
  • 0 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย david

more options

Downloaded the latest version of Thunderbird for my emails, which seems to have been a mistake.

I view my emails in full page mode, and when I 'delete' it the next email should open up (the one I received next)

But after the update, when I have read my email and click on 'delete' it reopens the former email ? which is useless.

Why is it doing this?

Downloaded the latest version of Thunderbird for my emails, which seems to have been a mistake. I view my emails in full page mode, and when I 'delete' it the next email should open up (the one I received next) But after the update, when I have read my email and click on 'delete' it reopens the former email ? which is useless. Why is it doing this?

การตอบกลับทั้งหมด (12)

more options

I think this may relate to your sort order of the inbox. I did a quick test and confirmed that the 'next message' displayed varies with whether message list is set to ascending or descending. Anyway, that's how it seems to work for me.

เปลี่ยนแปลงโดย david เมื่อ

more options

Thank you, but No, the order of the emails has not changed from the previous version. I do understand what you are saying, but Thunderbird keeps going backwards.

more options

See https://support.mozilla.org/en-US/questions/1326829

There is also a setting under Settings/General/Reading & Display: Close... on move or delete.

more options

Thank you, But I do not want to close the full page email tab. I just want the next email to open up in the correctly received order

more options

See the link in my previous reply. Config. editor is under Settings/General, at the bottom.

more options

Oh , sorry

I have had a look at that, but I now have no emails to test, so I will check tomorrow

more options

Well that didn't work either. Any way to re-install the older version ?

more options

I am seeing exactly what you want. I have view>sort>unthreaded and ascending I also have mail.delete_matches_sort_order set to true in config editor. Yes, you can revert to a prior version, but it's a bit risky. All development is focused on 102 and my personal recommendation is to try working with it.

If you do decide to go back, you need to start thundebird as follows: thunderbird.exe -p --allow-downgrade you can do that by clicking windows key and 'r' key together and then entering that text in the window that opens . be sure to back up the profile first.

more options

Thank you for that, unfortunately I am not a computer wizard.

Do I need to download a previous version first ?

more options

No, but it's always a bit risky. You set the feature from @sfhowes and set sort to ascending and it still didn't work? Please re-verify, because his approach works for me. If you do attempt a return to previous version, I hope it goes well.

more options

It runs OK until I 'do' something with an email !!!

If I fully open an email, and I read it and then 'delete' it, it opens the next newest as it should and as it used to.

If I fully open an email, and decide I want to keep it, so I click on 'next' the next email opens. Again fine, but then when I 'delete' the next email this is where it goes tits. It re-opens the email I previously kept. It losses the knowledge that it is supposed to open the next newest.

more options

Well, it's your call. Reverting to prior version seems to be your preference. Good luck.