This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

Messages from Sent disappeared when trying to create a filter

  • 1 การตอบกลับ
  • 0 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Koboldhatesyou

Koboldhatesyou
Koboldhatesyou
more options

I think I did these steps: 1) Selected a message in Inbox (in the top account, it's Pop3, not IMAP, all other accounts are also Pop3) 2) opened that message (it was on other tab) 3) Messages/Create Filter from Message ... 4) Choose Folder ... (for auto moving messages from that sender there) 5) Run Now

The result: 1) All messages from Sent folder are gone and the Filter wasn't created. 2) All new mails do appear in Sent, but the old ones are still gone. 3) I'm not sure how that happened, but I'm sure that I would NEVER delete messages in Sent folder manually (since it's the main reason why I'm using Thunderbird - I want to keep all Sent messages from all accounts in one place). 4) Sent items from other accounts did not disappear (it would be a disaster).

Maybe it has nothing to do with the Filter, maybe somehow those messages were automatically deleted by some maintenance? But yesterday all messages in Sent were still there. Maybe it was deleted by Thunderbird update? (don't remember when, maybe the update was yesterday)

I think I did these steps: 1) Selected a message in Inbox (in the top account, it's Pop3, not IMAP, all other accounts are also Pop3) 2) opened that message (it was on other tab) 3) Messages/Create Filter from Message ... 4) Choose Folder ... (for auto moving messages from that sender there) 5) Run Now The result: 1) All messages from Sent folder are gone and the Filter wasn't created. 2) All new mails do appear in Sent, but the old ones are still gone. 3) I'm not sure how that happened, but I'm sure that I would NEVER delete messages in Sent folder manually (since it's the main reason why I'm using Thunderbird - I want to keep all Sent messages from all accounts in one place). 4) Sent items from other accounts did not disappear (it would be a disaster). Maybe it has nothing to do with the Filter, maybe somehow those messages were automatically deleted by some maintenance? But yesterday all messages in Sent were still there. Maybe it was deleted by Thunderbird update? (don't remember when, maybe the update was yesterday)

การตอบกลับทั้งหมด (1)

Koboldhatesyou
Koboldhatesyou เจ้าของคำถาม
more options

Ok, just found my lost messages from Sent folder. They were in other folder (some custom folder), which I created for other messages. I guess somehow I moved all of them to a recent folder (since that was the folder I was moving messages to with Filters).