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หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

Scan to Email

  • 1 การตอบกลับ
  • 0 คนมีปัญหานี้
  • 11 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Toad-Hall

briandewilde
briandewilde
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Hey. So i use capturedontouch to scan to email and it always used to work. Then recently i finally updated my email software and since then it doesn't.

It doesn't wanna open Thunderbird or anything. Checked with outlook and it that did work so yeah

Hey. So i use capturedontouch to scan to email and it always used to work. Then recently i finally updated my email software and since then it doesn't. It doesn't wanna open Thunderbird or anything. Checked with outlook and it that did work so yeah

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Toad-Hall
Toad-Hall
  • Top 25 Contributor
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re :recently i finally updated my email software

What version were you using before you updated Thunderbird. Was that version a 32bit or 64bit version ? The scanner software may not communicate with TB if it doesn't support SimpleMAPI, or if TB is 64-bit and the software is 32-bitt.

If Thunderbird previously was was a 32bit version and you now installed a 54bit version: Try Uninstalling 64bit and reinstalling a 32 bit version of Thunderbird.

Is capturedontouch / cannon printer up to date with any updates for drivers?