Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Doing a simple search with a few words with Google and it doesn't search. The page is all white

  • 2 การตอบกลับ
  • 0 คนมีปัญหานี้
  • 14 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย cor-el

more options

It is intermittent but very annoying. I simply searched one word, "twitter". Then nothing appears, white page. So, I cut/paste the google search address and this is what it is:

https://www.google.com/search?q=https%3A%2F%2Fwww.google.com%2Fsearch%3Fq%3Dtw%26source%3Dhp%26ei%3DatqsY4OhDLGk5NoPh5qCwAE%26iflsig%3DAJiK0e8AAAAAY6zoegj_QIdLCFPb9t46OS3bVfCKbldI%26ved%3D0ahUKEwiD_vu9xJ38AhUxElkFHQeNABgQ4dUDCAk%26uact%3D5%26oq%3Dtw%26gs_lcp%3DCgdnd3Mtd2l6EAMyBwgAELEDEEMyDQguEMcBELEDENEDEEMyCgguEMcBENEDEEMyCggAELEDEIMBEEMyCgguEMcBEK8BEEMyBAgAEEMyCAgAEIAEELEDMgcILhDUAhBDMgsILhCABBCxAxCDATIECAAQQzoFCAAQkQI6CAguENQCEJECOg4ILhCABBCxAxDHARDRAzoLCAAQgAQQsQMQgwE6BQguEIAEOgsILhCABBDHARDRA1AAWI4EYPkOaABwAHgAgAFbiAGpAZIBATKYAQCgAQE%26sclient%3Dgws-wiz&ei=7dqsY9qlILnw5NoPxKehwAo&ved=0ahUKEwia0Mv8xJ38AhU5OFkFHcRTCKgQ4dUDCA8&uact=5&oq=https%3A%2F%2Fwww.google.com%2Fsearch%3Fq%3Dtw%26source%3Dhp%26ei%3DatqsY4OhDLGk5NoPh5qCwAE%26iflsig%3DAJiK0e8AAAAAY6zoegj_QIdLCFPb9t46OS3bVfCKbldI%26ved%3D0ahUKEwiD_vu9xJ38AhUxElkFHQeNABgQ4dUDCAk%26uact%3D5%26oq%3Dtw%26gs_lcp%3DCgdnd3Mtd2l6EAMyBwgAELEDEEMyDQguEMcBELEDENEDEEMyCgguEMcBENEDEEMyCggAELEDEIMBEEMyCgguEMcBEK8BEEMyBAgAEEMyCAgAEIAEELEDMgcILhDUAhBDMgsILhCABBCxAxCDATIECAAQQzoFCAAQkQI6CAguENQCEJECOg4ILhCABBCxAxDHARDRAzoLCAAQgAQQsQMQgwE6BQguEIAEOgsILhCABBDHARDRA1AAWI4EYPkOaABwAHgAgAFbiAGpAZIBATKYAQCgAQE%26sclient%3Dgws-wiz&gs_lcp=Cgxnd3Mtd2l6LXNlcnAQAzIKCAAQRxDWBBCwAzIKCAAQRxDWBBCwAzIKCAAQRxDWBBCwAzIKCAAQRxDWBBCwAzIKCAAQRxDWBBCwAzIKCAAQRxDWBBCwAzIKCAAQRxDWBBCwAzIKCAAQRxDWBBCwA0oECEEYAEoFCEASATFKBAhGGABQqQdYqQdgrBdoAXABeACAAQCIAQCSAQCYAQCgAQKgAQHIAQjAAQE&sclient=gws-wiz-serp

When it is working normally, I get a normal, fast result. I did the same "twitter" search I mentioned above and then I cut/paste from the address bar in google for you below, which is a normal result:

https://twitter.com/home

I've deleted cache and cookies, rebooted, etc. I've checked and the Firefox version is up to date.

What can I do to fix this? Thx

It is intermittent but very annoying. I simply searched one word, "twitter". Then nothing appears, white page. So, I cut/paste the google search address and this is what it is: https://www.google.com/search?q=https%3A%2F%2Fwww.google.com%2Fsearch%3Fq%3Dtw%26source%3Dhp%26ei%3DatqsY4OhDLGk5NoPh5qCwAE%26iflsig%3DAJiK0e8AAAAAY6zoegj_QIdLCFPb9t46OS3bVfCKbldI%26ved%3D0ahUKEwiD_vu9xJ38AhUxElkFHQeNABgQ4dUDCAk%26uact%3D5%26oq%3Dtw%26gs_lcp%3DCgdnd3Mtd2l6EAMyBwgAELEDEEMyDQguEMcBELEDENEDEEMyCgguEMcBENEDEEMyCggAELEDEIMBEEMyCgguEMcBEK8BEEMyBAgAEEMyCAgAEIAEELEDMgcILhDUAhBDMgsILhCABBCxAxCDATIECAAQQzoFCAAQkQI6CAguENQCEJECOg4ILhCABBCxAxDHARDRAzoLCAAQgAQQsQMQgwE6BQguEIAEOgsILhCABBDHARDRA1AAWI4EYPkOaABwAHgAgAFbiAGpAZIBATKYAQCgAQE%26sclient%3Dgws-wiz&ei=7dqsY9qlILnw5NoPxKehwAo&ved=0ahUKEwia0Mv8xJ38AhU5OFkFHcRTCKgQ4dUDCA8&uact=5&oq=https%3A%2F%2Fwww.google.com%2Fsearch%3Fq%3Dtw%26source%3Dhp%26ei%3DatqsY4OhDLGk5NoPh5qCwAE%26iflsig%3DAJiK0e8AAAAAY6zoegj_QIdLCFPb9t46OS3bVfCKbldI%26ved%3D0ahUKEwiD_vu9xJ38AhUxElkFHQeNABgQ4dUDCAk%26uact%3D5%26oq%3Dtw%26gs_lcp%3DCgdnd3Mtd2l6EAMyBwgAELEDEEMyDQguEMcBELEDENEDEEMyCgguEMcBENEDEEMyCggAELEDEIMBEEMyCgguEMcBEK8BEEMyBAgAEEMyCAgAEIAEELEDMgcILhDUAhBDMgsILhCABBCxAxCDATIECAAQQzoFCAAQkQI6CAguENQCEJECOg4ILhCABBCxAxDHARDRAzoLCAAQgAQQsQMQgwE6BQguEIAEOgsILhCABBDHARDRA1AAWI4EYPkOaABwAHgAgAFbiAGpAZIBATKYAQCgAQE%26sclient%3Dgws-wiz&gs_lcp=Cgxnd3Mtd2l6LXNlcnAQAzIKCAAQRxDWBBCwAzIKCAAQRxDWBBCwAzIKCAAQRxDWBBCwAzIKCAAQRxDWBBCwAzIKCAAQRxDWBBCwAzIKCAAQRxDWBBCwAzIKCAAQRxDWBBCwAzIKCAAQRxDWBBCwA0oECEEYAEoFCEASATFKBAhGGABQqQdYqQdgrBdoAXABeACAAQCIAQCSAQCYAQCgAQKgAQHIAQjAAQE&sclient=gws-wiz-serp When it is working normally, I get a normal, fast result. I did the same "twitter" search I mentioned above and then I cut/paste from the address bar in google for you below, which is a normal result: https://twitter.com/home I've deleted cache and cookies, rebooted, etc. I've checked and the Firefox version is up to date. What can I do to fix this? Thx

การตอบกลับทั้งหมด (2)

more options
more options

This could be a problem with the TLS 1.3 Early Data feature also known as Zero Round Trip Time Resumption (0rtt). You can try to set security.tls.enable_0rtt_data = false on the about:config page to disable this feature until this is fixed by Google or Mozilla to see if that helps.

See also:


Are you using a proxy or VPN?

You can check the connection settings.

  • Settings -> General -> Network: Connection -> Settings

If you do not need to use a proxy to connect to internet, try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":