This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

Can't save messages to Sent folder

  • 2 การตอบกลับ
  • 0 คนมีปัญหานี้
  • 2 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย com12

com12
com12
more options

I am having periodic problems with Thunderbird not saving sent messages to my Sent folder. I've read the threads on this site but they don't quite address my problem. I'm not using gmail but rather a proprietary email address, so I'm not sure about the instruction to uncheck "save to Sent folder". Also, as stated above, the problem is intermittent. Just at the moment my messages are being saved as expected but often (all day yesterday) they aren't and I get a message to say it couldn't save to sent folder and to try again, save or cancel. Is this a problem at my end or is it a server issue? Thanks for any help you can offer.

I am having periodic problems with Thunderbird not saving sent messages to my Sent folder. I've read the threads on this site but they don't quite address my problem. I'm not using gmail but rather a proprietary email address, so I'm not sure about the instruction to uncheck "save to Sent folder". Also, as stated above, the problem is intermittent. Just at the moment my messages are being saved as expected but often (all day yesterday) they aren't and I get a message to say it couldn't save to sent folder and to try again, save or cancel. Is this a problem at my end or is it a server issue? Thanks for any help you can offer.

การตอบกลับทั้งหมด (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

It may well be an antivirus program issue. DO they scan outgoing mails and encrypted connections (which most mail connections are)

com12
com12 เจ้าของคำถาม
more options

Hi Matt Thanks for that suggestion. I've now highlighted Thunderbird as an exception in my virus protection software (AVG). As I mentioned above, the problem is intermittent so it'll take a while before I know if my "Save" problem is solved.