This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Auto log-out issues

  • 3 การตอบกลับ
  • 0 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Paul

more options

While Enhanced Tracking Protection is "Enabled" by default... Log-in of websites get log-out automatically... If I "disable" Enhanced Tracking Protection, then I could log-in into websites... But as again enable Enhanced Tracking Protection, it suddenly get log-out again...

While Enhanced Tracking Protection is "Enabled" by default... Log-in of websites get log-out automatically... If I "disable" Enhanced Tracking Protection, then I could log-in into websites... But as again enable Enhanced Tracking Protection, it suddenly get log-out again...

การตอบกลับทั้งหมด (3)

more options

That's because Enhanced Tracking Protection clears cookies, which will log you out of most sites after you close the app. To get around this, change your cookies settings so that they don't block ALL cookies, or list some of the sites you want to stay logged into as exceptions. Also, make sure you haven't set your browser to clear cookies after each session

more options

Hello,

       This problem is fixed with latest updates... Previously, I was still trying with different methods to get it solved as...

1. Disabled all add-ons, but doesn't solved that... 2. Reinstalled Firefox after clearing data... Didn't worked... 3.Totally Disabled Enhanced Tracking Protection... It worked temperorily, as I again turned it on with "Standard" protection, not "Strict"... It happened again & get log out of the sites...

more options

Thank you for letting us know.