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Deleting unauthorized 2nd account

  • 2 การตอบกลับ
  • 0 คนมีปัญหานี้
  • 9 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย jscher2000 - Support Volunteer

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During my absence, my house maid created a Firefox "default" account with her photo. So, when I open Firefox it is her account and photo that appears first and it stays there until I switch to my account. How can I delete this unauthorized account without deleting also my own account and lose my password list?

Vasilis Caravitis

During my absence, my house maid created a Firefox "default" account with her photo. So, when I open Firefox it is her account and photo that appears first and it stays there until I switch to my account. How can I delete this unauthorized account without deleting also my own account and lose my password list? Vasilis Caravitis

การตอบกลับทั้งหมด (2)

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Hi Vasilis, what steps are you taking the fix the issue when you start Firefox? For example:

  • sign out of the other person's Firefox Account, then sign in to your Firefox Account
  • sign out of the other person's web account on the page that loads (for example, Gmail, Outlook, etc.), and then sign in to your account
  • use the about:profiles page to launch Firefox using your older Firefox profile data and then closing out of the unwanted profile
  • something else