This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

Recent update lost all of my stored login info

  • 1 การตอบกลับ
  • 0 คนมีปัญหานี้
  • 14 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Terry

jason.leone.is
jason.leone.is
more options

I just opened firefox today for the first time in maybe a week and it updated to the newest version. When the browser opened, I tried to login to my tax website and found that all of my stored logins had vanished. This is most unhelpful as many of them were firefox generated. I need them back as soon as possible.

Thank you for your time,

j.

I just opened firefox today for the first time in maybe a week and it updated to the newest version. When the browser opened, I tried to login to my tax website and found that all of my stored logins had vanished. This is most unhelpful as many of them were firefox generated. I need them back as soon as possible. Thank you for your time, j.

การตอบกลับทั้งหมด (1)

Terry
Terry
more options

This article may help.

https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update