This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Thunderbird keeps rejecting E-mails from one address even though it's whitelisted

  • 1 การตอบกลับ
  • 0 คนมีปัญหานี้
  • 3 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย sfhowes

more options

So, I belong to a website where one can post stories, and since late last month, I've been unable to get alerts from that website since Thunderbird keeps rejecting E-mails from the bot that sends out the alerts. I tried whitelisting the bot by putting the E-mail address into my personal address book for both my IMAP and POP accounts and making sure the "Do not automatically mark mail as junk if the sender is in Personal Address Book" option is checked, but the E-mails keep getting rejected. Is there any way to fix this?

So, I belong to a website where one can post stories, and since late last month, I've been unable to get alerts from that website since Thunderbird keeps rejecting E-mails from the bot that sends out the alerts. I tried whitelisting the bot by putting the E-mail address into my personal address book for both my IMAP and POP accounts and making sure the "Do not automatically mark mail as junk if the sender is in Personal Address Book" option is checked, but the E-mails keep getting rejected. Is there any way to fix this?

การตอบกลับทั้งหมด (1)

more options

Are the alerts blocked by the mail provider's spam filters? Check the account in webmail and whitelist the sender.

https://support.mozilla.org/en-US/questions/1404881