Refund
I subscribed to Relay and VPN on Wednesday, Oct. 25, 2023, and paid the annual fee ($82.66); however, after looking at all the features of Relay, I decided that it was too complicated for me and I cancelled the subscription the same day. I have not received a refund yet.
Previously, I had been paying for the VPN monthly, and I do want to keep that and can pay for it annually. So the annual amount for the VPN could be withheld from the amount I paid and the refund could be for Relay portion only, if that's possible. If not, I will continue to pay for the VPN monthly.
Please advise as to how long before I will see my refund.
Thank you. Darlene Eaton
การตอบกลับทั้งหมด (1)
Hi
The product that you refer to is one of our premium products. In order to get premium support from a dedicated agent, please select the product below to submit your question: