Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

Compacting doesn't seem to be working.

  • 2 การตอบกลับ
  • 2 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Wayne Mery

IOK Wasamatau
IOK Wasamatau
more options

Thunderbird optioned for automatic compacting would once in a great while compact folders when I try deleting messages. Now it's trying to compact folders every time I delete a message the first time I open thunderbird v115.8.1 32 bit. If I manually select TRASH folder to compact it says 1.2GB saved every time I try to compact it. Compact 5 times it will say 1.2GB saved every time. It seems to me it is not removing the deleted items. What to do?

Thunderbird optioned for automatic compacting would once in a great while compact folders when I try deleting messages. Now it's trying to compact folders every time I delete a message the first time I open thunderbird v115.8.1 32 bit. If I manually select TRASH folder to compact it says 1.2GB saved every time I try to compact it. Compact 5 times it will say 1.2GB saved every time. It seems to me it is not removing the deleted items. What to do?

วิธีแก้ปัญหาที่เลือก

In the mean time.... I saw a couple of 1969 dated messages at the bottom of my Trash folder. Hmmmm? Poked around here to find out what they were. Sign of corruption or problems. Didn't try deleting them. Looked in "Properties" of the Trash folder and I came across a "Repair Folder" option. I tried it! When it was done the trash folder view flashed and the two 1969 messages were gone. I compacted the Trash folder and got a new message... no longer 1.2GB saved... 2.5GB saved! Whoa! Took Thunderbird down and up. Tried to delete a message.... NO COMPACTING upon deleting the message! Tried to compact the Trash file again... NO COMPACTING!... as in it doesn't need it, I guess? Seems that "repair folder" worked. I never saw this in any discussion of compacting issues. Hope it works for someone else.

อ่านคำตอบนี้ในบริบท 👍 0

การตอบกลับทั้งหมด (2)

IOK Wasamatau
IOK Wasamatau เจ้าของคำถาม
more options

วิธีแก้ปัญหาที่เลือก

In the mean time.... I saw a couple of 1969 dated messages at the bottom of my Trash folder. Hmmmm? Poked around here to find out what they were. Sign of corruption or problems. Didn't try deleting them. Looked in "Properties" of the Trash folder and I came across a "Repair Folder" option. I tried it! When it was done the trash folder view flashed and the two 1969 messages were gone. I compacted the Trash folder and got a new message... no longer 1.2GB saved... 2.5GB saved! Whoa! Took Thunderbird down and up. Tried to delete a message.... NO COMPACTING upon deleting the message! Tried to compact the Trash file again... NO COMPACTING!... as in it doesn't need it, I guess? Seems that "repair folder" worked. I never saw this in any discussion of compacting issues. Hope it works for someone else.

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

If you continue to see problems in version 128 which comes out this summer, please be sure to post a new support item.