This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Why does Which? via FF keep asking me about cookies?

  • 1 การตอบกลับ
  • 0 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย jscher2000 - Support Volunteer

more options

Despite having logged into Which? via FireFox, and accepted all cookies I am asked again and again on every Which? page about cookies.

How can I stop this?

Is this Which? or FF?

Despite having logged into Which? via FireFox, and accepted all cookies I am asked again and again on every Which? page about cookies. How can I stop this? Is this Which? or FF?

การตอบกลับทั้งหมด (1)

more options

Firefox doesn't have any built-in prompts about allowing cookies, so the page is generating the query and, for some reason, failing to keep track of your response. Normally sites use a cookie to keep track of your cookie preferences, so perhaps its ability to save cookies is blocked by a Firefox setting?

If you look at the left end of the address bar, you should see a shield icon and a lock icon. Sometimes there is a third icon with two lines that shows customized permissions for the site.

If you click the shield icon to drop the Tracking Protection panel, it may indicate whether cookies are being blocked for the main site or any site from which images, scripts or other embedded content are being retrieved into the page. Can you see any cookies being blocked there from a source that looks like you might need to make an exception?