This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

Send Message Error

  • 2 การตอบกลับ
  • 3 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย jm57

jm57
jm57
more options

I'm unable to send any emails from account on Thunderbird. This just started this week. All send attempts generate this Send Message Error:

Sending of the message failed. An error occurred while sending mail. The mail server responded: Please turn on SMTP Authentication in your mail client. syn-076-088-235-065.res.spectrum.com ([192.168.1.25]) [76.88.235.65]:51343 is not permitted to relay through this server without authentication.. Please check the message recipient

This error for every recipient I typically correspond with. I have my same email account loaded into Outlook on another pc and I can send emails to all recipients without error from Outlook.

Help please.

I'm unable to send any emails from account on Thunderbird. This just started this week. All send attempts generate this Send Message Error: Sending of the message failed. An error occurred while sending mail. The mail server responded: Please turn on SMTP Authentication in your mail client. syn-076-088-235-065.res.spectrum.com ([192.168.1.25]) [76.88.235.65]:51343 is not permitted to relay through this server without authentication.. Please check the message recipient This error for every recipient I typically correspond with. I have my same email account loaded into Outlook on another pc and I can send emails to all recipients without error from Outlook. Help please.

วิธีแก้ปัญหาที่เลือก

Did you turn on authentication? is the email address of sender the same as the email address in SMTP server settings? Would you please post a screenshot of the SMTP settings, and one of the server settings? That info may prove helpful.

อ่านคำตอบนี้ในบริบท 👍 1

การตอบกลับทั้งหมด (2)

david
david
  • Top 10 Contributor
more options

วิธีแก้ปัญหาที่เลือก

Did you turn on authentication? is the email address of sender the same as the email address in SMTP server settings? Would you please post a screenshot of the SMTP settings, and one of the server settings? That info may prove helpful.

jm57
jm57 เจ้าของคำถาม
more options

My outgoing message security and authentication was off, I updated the authentication method, restarted Thunderbird and I'm sending messages again. Thank you very much!