This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

Exporting from a beta version to a stable release

  • 4 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 32 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย russell.johnson67

russell.johnson67
russell.johnson67
more options

Hi, hope someone can help please

By mistake I set up my 89 year old aunties TB using a Beta version. All of her emails are in that profile. I then installed the stable version but I'm told that the stable version is an older versions and can not import from the Beta.

Specifically the Beta version is 127.0b4 (64-bit) and the stable vesrion is 115.11.1 (64-bit).

Is there any way to recover the emails (and if possible the settings) from the Beta profile to the stable release

Thanks in anticipation

Russell

Hi, hope someone can help please By mistake I set up my 89 year old aunties TB using a Beta version. All of her emails are in that profile. I then installed the stable version but I'm told that the stable version is an older versions and can not import from the Beta. Specifically the Beta version is 127.0b4 (64-bit) and the stable vesrion is 115.11.1 (64-bit). Is there any way to recover the emails (and if possible the settings) from the Beta profile to the stable release Thanks in anticipation Russell

วิธีแก้ปัญหาที่เลือก

Start Thunderbird from the command line with 

 thunderbird.exe --allow-downgrade
อ่านคำตอบนี้ในบริบท 👍 1

การตอบกลับทั้งหมด (4)

russell.johnson67
russell.johnson67 เจ้าของคำถาม
more options

Isn't there a fix for this?

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

วิธีแก้ปัญหาที่เลือก

Start Thunderbird from the command line with 

 thunderbird.exe --allow-downgrade
russell.johnson67
russell.johnson67 เจ้าของคำถาม
more options

Thanks,

I'll give that a try this evening.

russell.johnson67
russell.johnson67 เจ้าของคำถาม
more options

Thanks Wayne,

I got it working after a bit of fafffing around with the profiles. I ended up having to delete all but the beta profile and then creating a new profiles.ini file with the beta profile's name. Otherwise it kept wanting ro load the profile from last week when I hit this problem.

Sorry it took so long to reply, life got in the way as it so often does :-)

Russell