Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

fails to connect to sound...random..not always..just happened

  • 1 การตอบกลับ
  • 1 คนมีปัญหานี้
  • ตอบกลับล่าสุดโดย BunnyGe

more options

I rate recorded interviews from another website. For years this has worked weill but over the last 7 days of say 10 interviews thee are 2 I cannot hear. I clik on them and clearly they have been recorded as the time runs. Others tell me that they can hear the interviews. When I swith to Chrome I can hear them. I want to continue with Firefox my ffavorite browser

I rate recorded interviews from another website. For years this has worked weill but over the last 7 days of say 10 interviews thee are 2 I cannot hear. I clik on them and clearly they have been recorded as the time runs. Others tell me that they can hear the interviews. When I swith to Chrome I can hear them. I want to continue with Firefox my ffavorite browser

การตอบกลับทั้งหมด (1)

more options

judith grant said

I rate recorded interviews from another website. For years this has worked weill but over the last 7 days of say 10 interviews thee are 2 I cannot hear. I clik on them and clearly they have been recorded as the time runs. Others tell me that they can hear the interviews. When I swith to Chrome I can hear them. I want to continue with Firefox my ffavorite browser

Hello! Try refreshing your browser using this guide: https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings (usually this helps). If this does not help, then remember that some sites may stop supporting Firefox due to updates. I myself have sites that do not open in Firefox, and unfortunately this is the norm these days.

มีประโยชน์หรือไม่

ถามคำถาม

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.