This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Tried to update, error messages unable to use Firefox - Entry point not found and more - does not function

  • 1 การตอบกลับ
  • 0 คนมีปัญหานี้
  • ตอบกลับล่าสุดโดย NoahSUMO

d.iselin
d.iselin
more options

The Firefox browser does not function now. I thought I had to update, got an error - Couldn't load xpcom and an entry point error, I have no clue what to do.

firefox is my default browser' i use Win 11 never had an issue before with Firefox *Email hidden for privacy*

The Firefox browser does not function now. I thought I had to update, got an error - Couldn't load xpcom and an entry point error, I have no clue what to do. firefox is my default browser' i use Win 11 never had an issue before with Firefox '''''*Email hidden for privacy*'''''
ภาพหน้าจอที่แนบมา

เปลี่ยนแปลงโดย NoahSUMO เมื่อ

การตอบกลับทั้งหมด (1)

NoahSUMO
NoahSUMO
  • Top 25 Contributor
  • Moderator
more options

It sounds like the update files did not download all the way. That they became incomplete. It can happen if the internet connection gets disrupted.

Please try reinstalling Firefox, it will update any files that became damaged. You don't need to uninstall Firefox.

Download Firefox from here and open this file to reinstall Firefox: https://download.mozilla.org/?product=firefox-latest-ssl&os=win64&lang=en-US

มีประโยชน์หรือไม่

ถามคำถาม

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.