Mozilla Relay is experiencing issues with call and text delivery. We’re working on a fix. Check Mozilla Status for updates.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

inbox folders are empty

  • 3 การตอบกลับ
  • 0 คนมีปัญหานี้
  • ตอบกลับล่าสุดโดย salucalgary

more options

I have used thunderbird for many years and have installed various versions on many different windows machines. I just got a new PC running windows 11 and installed thunderbird 128.5.2esr. The local inbox folders show up but with no content (no subfolders and no messages found). My inbox folder is located on a dropbox drive so that I can read and save emails on different machines.

I wonder whether it is related to this version? I have installed thunderbird on a different machine about one year ago and it worked fine.

Thanks for your help.

I have used thunderbird for many years and have installed various versions on many different windows machines. I just got a new PC running windows 11 and installed thunderbird 128.5.2esr. The local inbox folders show up but with no content (no subfolders and no messages found). My inbox folder is located on a dropbox drive so that I can read and save emails on different machines. I wonder whether it is related to this version? I have installed thunderbird on a different machine about one year ago and it worked fine. Thanks for your help.

การตอบกลับทั้งหมด (3)

more options

Thunderbird is not designed to work with dropbox in That manner, nor is it supported like that. It works much better with a sneaker.net if you insist on taking your data with you. https://portableapps.com/apps/internet/thunderbird_portable

If you want Thunderbird to function as designed place you profile folder in it's entirety on a local drive, even those half baked synced drives like Google and Microsoft offer will ultimately fail and corrupt your data. There is plenty of evidence of that in this forum.

Is it this version? Quite possibly. No one tests Thunderbird on anything by a local device and in the past this has led to issues on network shares. You are going one step past a local network share. Or it could be your store file has just passed the threshold in size to not make it download to the local disk before Thunderbird gives up trying to access it.

มีประโยชน์หรือไม่

more options

Dear Matt:

Thank you for the answer. My local folder is about 45 Gb. Is it too large? If I reduce the inbox file size, will it help?

I have been using the local folder in dropbox for many years (and it still works on my other computers). If it is working on an earlier version of thunderbird, where can I find earlier version of thunderbird to download?

มีประโยชน์หรือไม่

more options

I am sorry, I should have titled the question as "local folders are empty"

มีประโยชน์หรือไม่

ถามคำถาม

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.