This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

webinar is playing and i can't find window to shut off

  • 2 การตอบกลับ
  • 0 คนมีปัญหานี้
  • 2 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Morbus

more options

i was watching a webinar yesterday. when i opened firefox this morning it started to play but i can't find the window to shut down the webinar.

This happened

Just once or twice

== i started up firefox and had a video from previous day.

i was watching a webinar yesterday. when i opened firefox this morning it started to play but i can't find the window to shut down the webinar. == This happened == Just once or twice == i started up firefox and had a video from previous day.

การตอบกลับทั้งหมด (2)

more options

Hello Stuart.

You may be having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?

Whenever you have a problem with Firefox, whatever it is, you should make sure it's not coming from one of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in safe mode and select Disable all add-ons. If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See this article for information about troubleshooting extensions and theme. You can troubleshoot plugins the same way.

If you want support for one of your add-ons, you'll need to contact its author.

more options

Thanks for the reply. I was able to get out of the loop by forcequiting firefox. I am having a consultant come in the next couple of weeks and I will have him check out the add on's. Thank again Stuart