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เรียนรู้เพิ่มเติม

Certain features in Gmail, like chat and sending an email, are not working in normal mode.

  • 2 การตอบกลับ
  • 12 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Ryan

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There seems to be some sort of problem with perhaps Flash/Java in Gmail, not sure. The chat box doesn't appear, and I can't send or reply to emails unless I'm in safe mode. It seems as though some add-on or feature is not working properly. This is a new issue, but didn't come about after downloading a newer version of Firefox. I am currently using 3.6.

URL of affected sites

http://gmail.com

There seems to be some sort of problem with perhaps Flash/Java in Gmail, not sure. The chat box doesn't appear, and I can't send or reply to emails unless I'm in safe mode. It seems as though some add-on or feature is not working properly. This is a new issue, but didn't come about after downloading a newer version of Firefox. I am currently using 3.6. == URL of affected sites == http://gmail.com

การตอบกลับทั้งหมด (2)

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Thanks, that still didn't work. Same issue. I have previous tried uninstalling and reinstalling Firefox.