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Only part of page was printed when accessing Canon website

  • 5 การตอบกลับ
  • 0 คนมีปัญหานี้
  • 13 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย the-edmeister

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When printing or print previewing the indicated page on affected website http://www.usa.canon.com/cusa/support/consumer/eos_slr_camera_systems/eos_digital_slr_cameras/eos_rebel_xsi_ef_s_18_55is_kit#DriversAndSoftware only the first pages are printed or visible with print preview. Both are identical. The same page prints fine with windows explorer 8. Windows XP professional SP3

URL of affected sites

http://www.usa.canon.com/cusa/support/consumer/eos_slr_camera_systems/eos_digital_slr_cameras/eos_rebel_xsi_ef_s_18_55is_kit#DriversAndSoftware

When printing or print previewing the indicated page on affected website http://www.usa.canon.com/cusa/support/consumer/eos_slr_camera_systems/eos_digital_slr_cameras/eos_rebel_xsi_ef_s_18_55is_kit#DriversAndSoftware only the first pages are printed or visible with print preview. Both are identical. The same page prints fine with windows explorer 8. Windows XP professional SP3 == URL of affected sites == http://www.usa.canon.com/cusa/support/consumer/eos_slr_camera_systems/eos_digital_slr_cameras/eos_rebel_xsi_ef_s_18_55is_kit#DriversAndSoftware

การตอบกลับทั้งหมด (5)

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Are you using the "Print this page" button on that webpage?

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I obtain the same result independent of whether I use "print this page"

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I obtained the same result independent of whether I use "print this page". It happens on multiple download software instructions on the Canon website.

Sorry I used the wrong link when I replied before.

Is there any addition information that I could provide?

Sincerely, Roy

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From what I see in Print Preview there isn't enough information on that page to require a 2nd page to be printed. Provide another link.

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I did try out the link and found that the canon site needs one to select an operating system before the problems shows itself. I am using Windows XP professional. Once I selected windows XP, I was able to reproduce the problem.