This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

Whenever IE tries to open, Firefox crashes, and cannot be reopened unti I restart the entire system.

  • 1 การตอบกลับ
  • 6 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Moses

caryjhedrick
caryjhedrick
more options

Whenever I click on something that brings up IE (not the default!), Firefox crashes, and when I try to reopen it, a screen comes up that is supposed to let me reopen it, but it won't. I have to reboot the system in order to bring up Firefox again. Is there some trick to restarting Firefox after this crash?

Whenever I click on something that brings up IE (not the default!), Firefox crashes, and when I try to reopen it, a screen comes up that is supposed to let me reopen it, but it won't. I have to reboot the system in order to bring up Firefox again. Is there some trick to restarting Firefox after this crash?

การตอบกลับทั้งหมด (1)

Moses
Moses
  • Moderator
more options

Go to the address about:crashes and tell us your latest crash IDs. We can then look at the data specific to your crash and have a better idea of what is causing the problem.

(Do this in Firefox not IE)