This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

firefox and adobe flash player installation

  • 2 การตอบกลับ
  • 28 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Dori

Dori
Dori
more options

When I go to a site like www,vevo,com I am asked to install Adobe Flash player. I install per directions, it shows on the page as having been installed, yet I cannot get videos (specifically on vevo site) to work. Everytime I open vevo, it still asks to install latest version of flash player and I can't play videos. I am running Windows 7 64-bit OS. Further, the instructions say to download the 32-bit Firefox in order for the Adobe FP to work, but this site says that Firefox comes ONLY in 32-bit. Any ideas how I can get this to work? I can view youtube, and other videos. Currently, the vevo site is the only video I can't see - that I know of.

When I go to a site like www,vevo,com I am asked to install Adobe Flash player. I install per directions, it shows on the page as having been installed, yet I cannot get videos (specifically on vevo site) to work. Everytime I open vevo, it still asks to install latest version of flash player and I can't play videos. I am running Windows 7 64-bit OS. Further, the instructions say to download the 32-bit Firefox in order for the Adobe FP to work, but this site says that Firefox comes ONLY in 32-bit. Any ideas how I can get this to work? I can view youtube, and other videos. Currently, the vevo site is the only video I can't see - that I know of.

การตอบกลับทั้งหมด (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Maybe you need to update Flash to a more recent 10.1 r82 version

Your plugins list shows outdated plugin(s) with known security and stability risks.

  • Shockwave Flash 10.0 r45

Update the Flash plugin to the latest version.

Dori
Dori เจ้าของคำถาม
more options

thank you - I thought I did just update (just before I posted the question) but I will try again.