This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

Firefox stopped remembering passwords and deleted save ones. Save box is checked and FF asks for new sites but does not respond. Any fix?

  • 3 การตอบกลับ
  • 30 คนมีปัญหานี้
  • 4 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย kwolf72

zapu
zapu
more options

Passwords have been saved regularly up till now but all existing words have been deleted and new ones won't save (even tho I'm asked if I want to save (question just sits there). Remember Passwords is checked and exceptions is empty

Passwords have been saved regularly up till now but all existing words have been deleted and new ones won't save (even tho I'm asked if I want to save (question just sits there). Remember Passwords is checked and exceptions is empty

การตอบกลับทั้งหมด (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See http://kb.mozillazine.org/Password_Manager (Troubleshooting)

Make sure that you not run Firefox in Private Browsing - Use Firefox without saving history mode

Firefox won't save new passwords while in Private Browsing mode.

You are in Private Browsing mode if you see "Tools > Stop Private Browsing", possibly grayed

zapu
zapu เจ้าของคำถาม
more options

Thanks cor-el but it's not Private Browsing

kwolf72
kwolf72
more options

I'm having this problem as well. It seems like it was a more recent firefox update. I temporary solved this by deleting my sqlite keyfile as described in another post I found in a different forum, but it's since reoccured.

After I restart my system and run firefox, it's like it's running right after an update, or an install. None of my settings are saved, and password and cookies don't appear to be loaded either.

Is there any debug information I can provide?

I'm running Windows 7 Ultimate 64 bit and Firefox 3.6.13.

Oddly if I close and restart Firefox it's fine. It's only after a Windows restart that I see an issue. Disk check runs clean. I've also deleted my profile directory and had FF recreate it. Still having issues though.