We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

why can't I uninstall firefox 3.5 after having installed 4?

  • 2 การตอบกลับ
  • 3 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย cor-el

williamcutting1
williamcutting1
more options

I've recently installed firefox beta 4 and want to uninstall version 3.5- however, it wasn't successfull via control panel/add-remove programs. clicking on uninstall isn't working. any ideas?

thanks a lot.

I've recently installed firefox beta 4 and want to uninstall version 3.5- however, it wasn't successfull via control panel/add-remove programs. clicking on uninstall isn't working. any ideas? thanks a lot.

การตอบกลับทั้งหมด (2)

TonyE
TonyE
  • Moderator
more options

You can manually remove it, the following site shows what files and folders to remove if the uninstall option does not work - http://kb.mozillazine.org/Uninstalling_Firefox

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Your above posted system details show outdated plugin(s) with known security and stability risks.

  • Java Plug-in 1.5.0_03 for Netscape Navigator (DLL Helper)

Update the Java plugin to the latest version.