This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

I can't edit my add-ons

  • 3 การตอบกลับ
  • 3 คนมีปัญหานี้
  • 7 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย cor-el

Qwink
Qwink
more options

When I click add-ons from the menu bar it doesn't take me to the add-ons window. Instead i get a pop up that says a certain script isn't responding. It says the location of the script is: Script: file:///C:/Program%20Files/Mozilla%20Firefox/components/nsExtensionManager.js:623 I have no idea how to solve this, please help.

When I click add-ons from the menu bar it doesn't take me to the add-ons window. Instead i get a pop up that says a certain script isn't responding. It says the location of the script is: Script: file:///C:/Program%20Files/Mozilla%20Firefox/components/nsExtensionManager.js:623 I have no idea how to solve this, please help.

การตอบกลับทั้งหมด (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Do you have the Personas Plus 1.6 extension(Extras Add-ons) ?

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

A possible cause of the "nsExtensionManager.js:623" error message is an incompatibility of Personas Plus 1.6 with the Google Toolbar.

See Bug 590608 - Personas Plus 1.6 incompatibility with Google Toolbar

Please do not comment in bug reports

Phil Rowlands
Phil Rowlands
more options

Thanks for the suggestion but I don't have Personas Plus 1.6 - any other ideas

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you check the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for other possible solutions ?