This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

When I click on Firefox it shows a black screen named Firefox and then nothing - it goes BACK to the home screen.

  • 3 การตอบกลับ
  • 10 คนมีปัญหานี้
  • 10 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Matt Brubeck

more options

Hi. I am using HTC Wildfire Android 2.1 When I click on Firefox it shows a black screen named Firefox and then nothing - it goes BACK to the home screen. I neeeeeed Firefox on my Android. Please tell me what to do next? thank you!!!

Hi. I am using HTC Wildfire Android 2.1 When I click on Firefox it shows a black screen named Firefox and then nothing - it goes BACK to the home screen. I neeeeeed Firefox on my Android. Please tell me what to do next? thank you!!!

การตอบกลับทั้งหมด (3)

more options

Sorry, Firefox 4 beta 1 is not compatible with the HTC Wildfire (or other phones with older processors like the HTC Droid Eris or HTC Magic).

There are experimental builds that you can try on your Wildfire at: https://wiki.mozilla.org/Mobile/Platforms/Android

more options

Hi. Thank you for this reply. Unfortunately the Fennec loads with enormous large interface. Are we, HTC Wildfire users completely left behind? Thank you.

more options

We haven't adapted Fennec's interface to work on lower-resolution screens yet, but we plan to do this in a future version. See https://bugzilla.mozilla.org/show_bug.cgi?id=590777 for details.