This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

v 3.6.13 causes problems with closing "home" tab, and crashing.

  • 1 การตอบกลับ
  • 13 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย cor-el

epsalem
epsalem
more options

I installed v3.6.13 recently, and noted a problem in closing tabs. 

 * The "home" or default 1st tab of the browser opens correctly and will correctly browse to other sites.
 * I can open and close other tabs, however I can not close that 1st or default tab.
 * When I have multiple tabs open, I have tried to close that tab with the |X| close tab button, with the left-click and close tab menu command, and using the wheel/center click button. None of these will close that window.
 * When I have multiple tabs open, and close all but one other tab, both of these tabs still navigate properly. BUT if I close that next-to-the-last tab, the problem closes or crashes.
I installed v3.6.13 recently, and noted a problem in closing tabs. * The "home" or default 1st tab of the browser opens correctly and will correctly browse to other sites. * I can open and close other tabs, however I can not close that 1st or default tab. * When I have multiple tabs open, I have tried to close that tab with the |X| close tab button, with the left-click and close tab menu command, and using the wheel/center click button. None of these will close that window. * When I have multiple tabs open, and close all but one other tab, both of these tabs still navigate properly. BUT if I close that next-to-the-last tab, the problem closes or crashes.

การตอบกลับทั้งหมด (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")