This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

How do I know which Addon is causing trouble?

  • 1 การตอบกลับ
  • 5 คนมีปัญหานี้
  • 3 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย TonyE

Wayne0
Wayne0
more options

I get an error message on the screen every time I load Firefox, but I have no idea which Plug-in or Add-on it relates to? Error is below;

[Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIStringBundle.GetStringFromName]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: XStringBundle :: getString :: line 17" data: no]

Thanks Wayne

I get an error message on the screen every time I load Firefox, but I have no idea which Plug-in or Add-on it relates to? Error is below; [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIStringBundle.GetStringFromName]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: XStringBundle :: getString :: line 17" data: no] Thanks Wayne

การตอบกลับทั้งหมด (1)

TonyE
TonyE
  • Moderator
more options

You need to disable them until you find the one causing the problem. for details see https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes and https://support.mozilla.com/kb/Troubleshooting+plugins