This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

My bookmarks have vanished. I want to re-import from Safari. But the "Import" command in the File menu is not available. What's up?

  • 2 การตอบกลับ
  • 2 คนมีปัญหานี้
  • 4 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย cor-el

cbmanger
cbmanger
more options

Firefox works fine. However, my bookmarks toolbar is marked as <empty>. Didn't used to be. I have no idea where they've gone.

So rather than dwell on the loss, I thought I'd move ahead by importing the bookmarks I have in Safari over to Firefox. No luck, the "import" command on the File menu is de-highlighted. I cannot select it.

Firefox works fine. However, my bookmarks toolbar is marked as <empty>. Didn't used to be. I have no idea where they've gone. So rather than dwell on the loss, I thought I'd move ahead by importing the bookmarks I have in Safari over to Firefox. No luck, the "import" command on the File menu is de-highlighted. I cannot select it.

การตอบกลับทั้งหมด (2)

dynamite
dynamite
more options

You can try to recover your lost bookmarks as explained in this article.

Otherwise, you can try to import from Safari as explained here. It explains a workaround to import bookmarks from Safari since the "Import" menu is disabled for you.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options
  • Make sure that you not run Firefox in (permanent) Private Browsing - Use Firefox without saving history mode
  • In Private Browsing mode some menu items are disabled (grayed) and features like visited links are disabled and not showing
  • You are in Private Browsing mode if you see "Tools > Stop Private Browsing", possibly grayed
  • You enter Private Browsing mode if you select: Firefox > Preferences > Privacy > History: Firefox will: "Never Remember History"
  • To see all History and Cookie settings, choose: Firefox > Preferences > Privacy, choose the setting Firefox will: Use custom settings for history
  • Uncheck: [ ] "Automatically start Firefox in a private browsing session"