Those items should be in the right-click context menu of am image.

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

• Don't make any changes on the Safe mode start window.

See:

• Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

Hi, Many thanks for replying, it's much appreciated. I started Firefox in safe mode and found I had the full right click menu on a pic on my home page. However, after moving around the web, I've found that the problem still occurs in eBay and it doesn't make any difference in safe mode. still no full menu. After returning to normal mode, I find that this still stands i.e. I do get the full menu on other sites but not in eBay. As I often want to save a pic in Ebay and can do so in IE, I'm baffled as to why this one site is giving problems. As this is where I've mostly been trying to save pics, I didn't realise that it was a "one site" problem and not applicable to everywhere else. If IE didn't work in this respect, I could blame the eBay site, but it does, so that just makes it more puzzling - and very annoying! I have tried accessing Ebay direct, rather than clicking on the toolbar, but this makes no difference. Any further thoughts would be much appreciated. Joy

I have had the same problem for months in Firefox with eBay images. The "save as" does not appear when right clicking. I too have to load IE to download the image. I have uninstalled and reinstalled Firefox several times. Very frustrating. When I try to drag the image to my desktop the icon is labeled Javascript and the image still does not appear. I have the most recent update to Java installed.

Hi ckhugley, I'm sorry to hear you have the same problem but at least I know I'm not alone in this and there's no fault peculiar to just my computer. As I switched to Firefox because of problems with IE I don't want to switch back, but it's a total pain to have to open IE and go back to where I was with Firefox, just to download an image. There has to be a solution - and I can't believe there are just two of us with this problem, nor that there is no way to get that right click menu that others seem to have. Let me know if you come up with anything and I'll do the same.