We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

When I try to update my Firefox, it doesn't connect to the update server. How do I fix this?

  • 2 การตอบกลับ
  • 37 คนมีปัญหานี้
  • 2 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย jndrayton

more options

I use a Mac OS X Version 10.6.6. When I try to update my Firefox 3.6.13 using Downloading Update, the window says, "Connecting to the update server," but it never does connect. How do I make the connection? (The Safari Pop-Up Blocker is off.)

I use a Mac OS X Version 10.6.6. When I try to update my Firefox 3.6.13 using Downloading Update, the window says, "Connecting to the update server," but it never does connect. How do I make the connection? (The Safari Pop-Up Blocker is off.)

การตอบกลับทั้งหมด (2)

more options
  • Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
  • Trash the current Firefox application to do a clean (re-)install.
  • Install the new version that you have downloaded.

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.

more options

Thanks, cor-el. I tried following your directions but at the last stage was told I don't have permission to download "some items." Frustrating! jndrayton

เปลี่ยนแปลงโดย jndrayton เมื่อ